Delegate for IT teams & MSPs

Tickets don't wait. Neither do your agents.

Agents triage the queue, reproduce the issue, and arrive with the fix already drafted — you approve it. Problems come to you as answers.

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Sound familiar?
ticketstriagerunbookson-callSLAspatch windowsaudit trail
What it looks like

Work arrives finished.

The agent does the job, says what it produced and how it knows it worked, and waits. The last move is always yours.

the queue

Tickets arrive already worked.

An agent picks up the ticket, reproduces the issue in its own sandbox, and brings back the fix drafted — or escalates with the diagnostics already attached.

monitoring

Alerts come with remediations.

When something drifts, expires, or breaks, the agent doesn't just page you. It investigates and proposes the correction for your approval.

evidence

Gaps come with fixes.

Runbooks and evidence stay current on schedule, and when something's missing the agent drafts the remediation — a finding you can approve, not a task list.

What agents take over on day one
✓ triage and work new tickets✓ draft fixes for approval✓ keep runbooks and evidence current
The roles that fit
software engineercoordinatordata manager

Built for your security bar. Least-privilege by design: agents can never exceed the human who delegates to them, credentials stay in a broker agents cannot read, and every command is on the record.